Frequently Asked Questions (FAQ)

🛒 Purchases, orders, and billing

How do I make an online purchase?

Select the product you want, add it to your cart, complete your shipping information, and choose your payment method. Once confirmed, you'll receive an email with a summary of your purchase.

Can I place orders via WhatsApp or phone?

Yes, you can contact us via WhatsApp at 📱 33-1412-9863 for personalized assistance. We can also help you place your order there.

What payment methods do you accept?

We accept payments by credit/debit card, wire transfers, bank deposits, and online platforms.

Is it safe to buy from your website?

Yes. We have an SSL security protocol and certified payment processors that protect your information at all times.

Can I request an invoice?

Yes. Just indicate it when placing your order or send your tax information to facturacion@farmaciashdezsante.com within the month you made your purchase.

💊 Products and stock

Are the medicines you sell original?

Yes. All our products are 100% original, from certified laboratories and registered with COFEPRIS.

Do you sell controlled medications?

As a general rule, controlled medications can only be sold with a prescription. Contact us to learn how to process these types of orders.

Can I buy medicines without a prescription?

Yes, but only products that do not require a prescription by law.